Sarah Kramer is a family physician by background and current Chief Medical Information Officer at Renown Health in Reno, NV. In her pursuit of improving patient safety, quality and the caregiver experience she gradually transitioned into IT and Analytics for its ability to drive system improvement. She has been interested in the use of Big Data, Natural Language Processing and Clinical Decision Support for over 20 years and is a veteran of many “hype cycles”. In the past couple years, she has become an enthusiastic proponent of the use of Artificial Intelligence and Machine Learning as “must have” technology for caregivers, and a competitive advantage for healthcare companies.